Resources Covid 19

Resources for Members - COVID-19

As the situation around COVID-19 (commonly referred to as ‘Coronavirus’) continues to develop, so too does the information that comes with it and our response.

On June 24, the Public Healther Officer announced that we're moving into Phase 3 of BC's (Careful) Restart Plan.

The biggest change with Phase 3 is that non-essential travel within the province is now allowed. Everyone still needs to exercise caution and keep up on your high-level of personal hygeine and physical distancing.

As you move throughout your community, and that of others, please be respectful that although we have done well to flatten the curve, there is still a lot of anxiety out there, and COVID-19 is still out there too.

You can review the plan by visiting BC's Restart Plan webpage here:

Wearing Masks

The question whether or not to wear a mask has come up a lot. For the answer we refer everyone directly to webpage on masks on BC Centre for Disease Control website:

The webpage includes guidelines for wearing masks to protect yourself and those around you, and includes  information on homemade masks. The information has expanded quite a lot since the beginning of the pandemic. If you previously visited the BC CDC webpage on mask it is worth visiting again.


Essential Services

The provincial government released a long list of COVID-19 Essential Services that it defines as those daily services essential to preserving life, health, public safety and basic societal functioning. That is to say, the services British Columbians come to rely on in their daily lives. Many IBEW 213 members fall under this Essential Services designation. Unsafe work is still unsafe work. Even if you are deemed Essential you still have the right to refuse unsafe work. Review the list here: COVID-19 Essential Services


Emergency Child Care for Essential Workers

If you are on the COVID-19 Essential Services list, you are eligible for emergency child care for children five years old and younger. (Child care services for school aged children (5-12 years old) can be obtained through their school directly.) For more information and to request assistance visit: Emergency Child Care for Essential Workers


Guidelines for Industrial Camps

The BC Centre for Disease Control published a booklet of guildelines for industrial camps. It is worth reviewing for all our members who are still on the job and have been designated "Essential" by the provincial government. The booklet is in PDF here: COVID-19 Guidelines for Industrial Camps


Worksite Safety Report

If worksite isn't safe, clean, and following COVID-19 Health & Safety guidelines, report it here.


COVID-19 Support App

The B.C. government has launched a COVID-19 support app to help provide residents with the latest information on the ongoing pandemic. The app can be downloaded through the Apple Store or Google Play and is also available as a website online here.


Non-medical Hotline

The hotline is 1-888-COVID19 or 1-888-268-4319, and it will be staffed from 7:30 a.m. to 8 p.m. daily. Information is available in more than 110 languages.


Practice Self-monitoring

From the BC Centre for Disease Control website, these are the guideline for self-monotoring that everyone should be following at this time.

Self-monitoring means looking for new symptoms or signs of coronavirus infection such as fever, cough, runny nose, sore throat, etc.

Take and record temperature daily and avoid the use of fever reducing medications (e.g., acetaminophen, ibuprofen) as much possible. These medications could mask an early symptom of COVID-19; if these medications must be taken, client should advise their healthcare provider.

If you develop symptoms, use the BC COVID-19 Self-Assessment Tool to help determine if you need further assessment or testing for COVID-19 (see below).


COVID-19 Self-assessment Tool

The BC Ministry of Health developed a self-assessment tool to help determine whether you may need further assessment or testing for COVID-19. You can complete this assessment for yourself, or on behalf of someone else, if they are unable to. COVID-19 Self-assessment Tool


Call 811 if You Have Symptoms

The non-medical hotline listed above was created to alleviate pressure on the province's existing health line, 811. This is still where British Columbians should call to reach health professionals and if they are experiencing symptoms related to COVID-19 and have been in close contact with someone known to have COVID-19. See the BC Centre for Disease Control website for more information.


Self-isolation Support

Are you self-isolating and need help, or do you know somebody who needs assistance? Are you able to volunteer providing assistance in your neighbourhood? Contact the United Way by visiting


IBEW 213 Offices Closed to Members & Public

We have made the decision to close the offices to members and the public in the interest of keeping our staff safe and isolated while they continue to work servicing our members. You can still contact the offices during regular business hours by calling the switchboard 604.571.6500 between 8:30 a.m. and 4:30 p.m., Monday to Friday.

As well, your Assistant Business Manager remains available to assist you. The switchboard can direct your call during regular business hours. ABMs are also available by email. Visit the Structure & Bios webpage to look up your ABM's email address.

Dues payments should be remitted by calling 604.571.6500 with a credit card, or through online banking using your member number or your SIN as your account number. Call the office during normal business hours and we will assist.


Government Safe Construction Site Guidelines

On Sunday, March 22 the provincial government released its bare minimum requirements for a safe worksite. These include:

  • There should be no more than 50 people in the same space in any circumstances.
  • Where possible, employees should maintain a distance of two metres apart from each other.
  • Post signage that limits the number of occupants in any elevator to four people at a time.
  • Reduce in-person meetings and other gatherings and hold site meetings in open spaces or outside.
  • Increase the number of handwashing stations and post signage that identifies their location.
  • Maintain a list of employees that are currently working on sites and update this list daily.
  • All common areas and surfaces should be cleaned at the end of each day. Examples include washrooms, shared offices, common tables, desks, light switches and door handles.
  • Anyone with COVID-19-like symptoms, such as sore throat, fever, sneezing or coughing, must self-isolate at home for 14 days.

Read the full release from the provincial government here. If you see any unsanitary or unsafe working conditions on your worksite please report them here.


Inside Wire Members Dispatch & Book In

Our position is that all lay offs that occur on or after March 17, 2020 are temporary lay off due to the COVID-19 pandemic. We expect that when normal work resumes members will be recalled by their respective employers. As such, members laid off on or after March 17 should not book in unemployed with the Dispatch Office. Remaining dispatched to your employer will ensure work may resume as quickly as possible when sites reopen.

With offices closed to the public, we will do our best to accommodate inquiries to the Dispatch Office by telephone 604.571.6533 or email We appreciate your patience as we anticipate a large volume of calls and emails at this time.


Employment Insurance & Federal Emergency Care Benefit

The Government of Canada has made changes to EI in response to COVID-19, including waiving the waiting period for those who qualify for EI Sickness Benefits, as well as waiving the requirement to provide a medical certificate to access EI Sickness Benefits. Members should apply for Sickness Benefits if they are unable to work due to illness, injury or quarantine.

At this time, if a job is cancelled or suspended because of COVID-19, then those members out of work are on an economic lay-off and the current waiting period for EI still applies. We hope this will change, and we are currently lobbying govermnment to eliminate the waiting period altogether. Members who have lost their job through no fault of their own and do not qualify for EI Sickness Benefits should apply for Regular Benefits.

For those who do not qualify for paid sick leave or EI benefits, there is Emergency Care Benefit to provide income support to workers, including self-employed workers. Application for the Benefit will be available in April. For more information visit: COVID-19 Economic Response Plan.


COVID-19 Provincial Support and Information

The provincial government has a website with information and support since their aid announcement March 23. The webpage categorizes areas such as Child Care, Education, Housing, Transportation and more with links to relevent information and support services. For more information visit: COVID-19 Provincial Support and Information


Local 213 Welfare Plan Benefits Claims

The benefits office will accept claims by email or fax for dental, optical and hearing aids to avoid unnecessary interactions. Please keep your original receipts in case we ask to see them. For instructions on how to submit claims by email or fax please visit the 213 Benefits Plan webpage.


Other Government Support

A few other changes announced by the federal government that may provide relief to members include:

  • Personal income tax filing deadline changed to June 1
  • If you owe taxes, ability to defer tax payments until August 31
  • Business tax filing deadline changed to July 31
  • Effective March 30, interest-free reprieve on student loan payments until September 30 (see

For more information visit: COVID-19 Economic Response Plan.


Your Health Information

We urge you to follow the guidelines laid out by our public health officials. Again, The main message we are hearing from health care professionals is that at this time the best course of action is to exercise good personal hygiene and to wherever possible limit interaction with the general public.

You can find more information on COVID-19 on the BC Centre for Disease Control website, or the BC Government’s HealthLinkBC website.


Safe Work Procedure for Telecommunications Installer / Technician Members

Due to the nature of most telecommunications work, following government recommendations of staying or working from home is not possible. Therefore, Installer / Technician Field Members must follow these safe-work procedures:

Before Entering Customer Premises:

  • Ask the customer if they or anyone at the premises are under self-isolation, and ask if they or anyone at the premises are currently feeling ill.
  • If the answer is yes to any of those questions please contact your Employer representative for directions.
  • If you are not satisfied with the solution offered by your Employer representative, please contact your Union representative for advice.
  • Ask the customer if you can use their sink to wash your hands before you begin and after you finish.

Working at Customer Premises:

  • Wash your hands when you enter the premises – “Wash In.” *
  • Complete your work inside the customer premises.
  • Do not touch your face (mouth, eyes, or nose) while working.
  • Keep a safe distance from the customer and others at all times (minimum six feet or two arms’ lengths).
  • If you sneeze or cough do it into your sleeve and rewash your hands. Confirm with the customer that it’s OK to proceed.
  • Wash your hands when you have finish and are ready to leave the premises – “Wash Out.” *
  • Ask the customer to open any doors as you’re leaving to prevent having to touch any door handles

*Approved hand sanitizer (if available) may be substituted in place of hand washing, however hand washing is strongly encouraged anyways even if you do use hand sanitizer.


CSCU Interest Free Line of Credit

Community Savings Credit Union are offering a Line of Credit up to $2,500 interest free for the fist six months. You need to be a CSCU member, but membership is easy and open to everyone. For more information visit: CSCU Helping Hands